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You have the right to considerate and respectful care in a safe setting. |
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You have the right to know the name and title of your caregivers at all times. |
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You have the right to be free from all forms of abuse or harassment. |
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You have the right to be well-informed about your illness, possible treatments, and likely and unforeseen outcomes, and to discuss this information with your doctor. You have the right to know the names and roles of people treating you. |
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You have the right to receive information in a manner that is understandable by you. |
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You have the right to consent to or refuse any treatment, as permitted by law. If you refuse a recommended treatment, you will receive other needed and available care. |
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You have the right to have your pain assessed and managed appropriately. |
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You have the right to be free from restraints and seclusion of any form that are not medically necessary. |
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You have the right to receive compassionate care that respects your personal, spiritual, cultural and religious values and beliefs. |
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You have the right to have the hospital promptly notify a family member or representative and your physician of your admission to the facilitiy. |
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You have the right to have an advance directive, such as a living will or health care proxy. These documents express your choices about your future care or name someone to decide if you cannot speak for yourself. If you have a written advance directive, you should provide a copy to the hospital, your family and your doctor. |
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You have the right to privacy. Nason Medical Center, your doctor and others caring for you will protect your privacy as much as possible. |
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You have the right to expect that treatment records are confidential unless you have given permission to release information or reporting is required or permitted by law. When the hospital releases records to others, such as insurers, it emphasizes that the records are confidential. |
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You have the right to review your medical records and to have the information explained, except when restricted by law. |
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You have the right to expect that Nason Medical Center will give you necessary health services to the best of its ability. Treatment, referral or transfer may be recommended. If transfer is recommended or requested, you will be informed of risks, benefits and alternatives. |
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You have the right to know if Nason Medical Center has relationships with outside parties that may influence your treatment and care. These relationships may be with educational institutions, other health care facilities or providers. |
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You have the right to be told of realistic care alternatives when hospital care is no longer appropriate. |
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You have the right to know about Nason Medical Center rules that affect you and your treatment, and about charges and payment methods. |
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You have the right to review your bill, have the information explained to you and get a copy of the bill. |
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You have the right to know about Nason Medical Center resources such as patient complaints and grievance processes, patient representatives or ethics committees that can help you promptly resolve problems and questions about your stay and care. |
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You have the right to lodge a grievance with the State agency directly, regardless of whether you first use our grievance process. You may call S.C. Department of Health and Environmental Control at 1(800) 922-6735 or write them at 2600 Bull Street, Columbia, SC 29201. In addition, the public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints regarding patient care or safety at a Joint Commission-accredited health care organization by either calling 1(800) 994-6610 or e-mailing complaint@jointcommission.org.
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